Privacy Policy

1. Introduction

The website aussiemegapokies.com is owned and managed by AussieMegaPokies Pty Ltd.

This Privacy Policy explains how we handle your personal data — including how it is collected, stored, used, and your rights relating to it. It also outlines how you can access or update your information, and how to raise concerns or complaints.

We are committed to safeguarding individual privacy and maintaining strict compliance with Australian data protection laws, including the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Definitions

• APPs: Australian Privacy Principles;
• Personal Information: Any data that identifies or can reasonably identify an individual;
• Privacy Act: Refers to the Privacy Act 1988 (Cth);
• Website: The online platform aussiemegapokies.com.

3. Information We Collect

We collect Personal Information based on your interactions with our services and what is required by law. The data we may collect includes (but is not limited to):

• Full name
• Date of birth
• Postal address
• Email address
• Phone number
• Bank and credit card details
• Your signature
• Identification documents for account verification
• Account login credentials

To comply with anti-fraud and legal obligations, we may request proof of identity before processing lottery purchases. This verification is at our discretion.

4. How and Why We Use Personal Information

We collect and use your data for purposes such as:

• Confirming your identity;
• Granting access to our lottery services;
• Managing lottery entries and user accounts;
• Informing winners of prize results;
• Processing payments and transactions;
• Improving our service quality through feedback and analytics;
• Sending promotional content and offers (with an opt-out option);
• Fraud prevention and risk control;
• Customer support and dispute resolution.

We may share your Personal Information with trusted third-party providers who support us in delivering these services.

Cookies

Our site uses cookies — small data files stored by your browser — to enhance your user experience and track activity. Cookies allow us to recognize returning users and improve functionality. Disabling cookies may impact your ability to use some features of the site, including purchasing tickets.

5. Disclosure of Personal Information

Your data may be disclosed for the purposes outlined above, including operations related to lottery administration, prize fulfillment, and service enhancement.

6. Data Security

We use a range of technical and administrative safeguards to protect your Personal Information against unauthorized access, modification, or loss.

7. Overseas Data Sharing

By submitting your information, you consent to its potential disclosure to third-party providers located outside Australia, in accordance with this Privacy Policy.

8. Accessing Your Personal Data

You have the right to view and update the Personal Information we hold about you. You can do this by logging into your account on aussiemegapokies.com or by contacting us directly.

9. Feedback and Complaints

If you have questions about this policy or wish to raise a concern about how your data is managed, please reach out using the contact details below.

10. Policy Updates

We may revise this Privacy Policy from time to time. Any changes will be posted on this page and take effect immediately upon publication.

11. Contact Us

Mailing Address: 100 Innovation Road, Melbourne, Victoria 3000, Australia

Email: [email protected]